Crypto bots are popular among crypto traders, and for a good reason. They allow you to automate your trading strategy and earn money while you sleep without any emotions attached.

Whether you are new or experienced in crypto bots, Bitsgap or Cryptohopper are two platforms you have probably heard of.

In this article we will compare them side by side so you can make the best choice for your automatic trading needs.

Let's start.

Bitsgap is a popular web platform that helps you set up automated bots on top cryptocurrency exchanges like Binance, Bitfinex, Kraken, and many more.

Bitsgap offers grid and DCA bots and a trading terminal from which you can set up intelligent trades across exchanges. Bitsgap is beginner-friendly, and plenty of online resources can help you set up trading bots on their platform.

Cryptohopper is a web platform that enables automated cryptocurrency trading. Cryptohopper allows you to create automated bots with customized strategies or with signal providers from its marketplace.

Cryptohopper was founded in 2017, making it one of the oldest contenders in the crypto bot space. Since then, it has gained much popularity due to its ability to set up custom advanced trading bots or copy trade with a powerful interface.

The Bitsgap platform offers cloud-based trading bots. The availability of both Grid bots and DCA bots allows users to automate trading strategies in both sideways and trending markets with just a few clicks.

Let's review in more detail the top features:

Grid Bots

Grid bots are a popular feature of Bitsgap and one of the main reasons why the platform is so popular nowadays. Bitsgap has different types of grid trading bots options, depending on whether or not you are using the newest interface:

Legacy options

• Classic grid bot. The Classic bot systematically buys and sells the same quantity of the base currency per transaction. This means that as the price falls, the bot will trade a lower amount of quote currency, and as the price increases, it trades a larger amount of quote currency. This is a great choice for bull markets, as more profit will be generated as the price goes up.
• Sbot. The Sbot buys and sells the same quantity of quote currency per grid level. Under this distribution model, the bot will buy more base per transaction when the price falls. The Sbot is better suited for a sideways market and can be used to accumulate base currency.

New interface options

As of the most recent update, Bitsgap doesn't offer predefined grid bots. Instead, you have full customization power over your grid bots.

Basic settings

You can choose if you want to profit in quote or base currency and fix the grid orders in quote or base currency. You can also adjust the grid step to your liking.

Trailing up and trailing down

The trailing up and trailing down features move the grid to follow the market up or down, respectively. They create additional grids as necessary, up to a certain price that you specify.

These features help you have a more hands-off approach but are not without risks. In my experience, following the market down can be a costly mistake. In fact, Bitsgap disabled this feature for a time due to the large number of users who had lost money. So if you decide to activate it, be mindful of the risk.

Pump protection

Pump protection prevents the bot from executing orders during sudden price increases. 

Stop loss and take profit

There are also Stop Loss and Take Profit features that add an extra layer of protection. It helps you lock in profits when the price reaches a certain level or cut your losses if it starts going against you.

Bitsgap offers trailing stop loss for grid bots, a feature you don't often see elsewhere. When trailing, the stop loss will follow the market upwards.

DCA bots

Bitsgap's DCA bots are a rather new addition to their platform, so they are not as feature-packed as other solutions.

You can choose between starting a deal immediately or indicator signals. For indicator signals, you only have 3 to choose from: RSI, Stochastic, and MACD. It also lacks the ability to start deals based on webhooks. So if you were hoping for any remotely advanced DCA bot, Bitsgap is not your solution.

Buy the dip bots

This special grid bot is optimized to increase base currency accumulation when the price is trending lower. It starts by selling the base currency, then places a grid with a trailing down feature that profits in base currency. 

This bot can be quite valuable for HODLers during bear markets, as they help preserve their portfolio's value.

Intelligent trading terminal

Another of the tools that Bitsgap offers is an intelligent trading terminal to operate in the best cryptocurrency exchanges simultaneously and with additional options than those commonly provided by exchanges.

The types of orders available are:

• Limit: It is possible to buy or sell a cryptocurrency at a price established by the user.
• TWAP (Time-weighted average price): This allows you to optimize the average position of an asset over a set period of time (Dollar Cost Average).
• Scaled: Allows you to place up to 100 Limit orders (either buy or sell) within a grid with a couple of clicks.
• Market: An order to buy or sell immediately at the market price
• Stop Limit: An order establishes a Limit position of buying or selling when the price has reached a good profit.
• Stop: It is an order that establishes a Limit position of buying or selling when the price has gone against expectations to protect capital.

Portfolio Management

Bitsgap includes another helpful tool that allows you to manage your cryptocurrency portfolio in real time and across all your exchanges.

Cryptohopper has many notable features. Some of its most relevant ones are:

Trading bots (Hoppers)

With Cryptohopper's trading bots, you have a wealth of options to automate your trading strategy.

Hoppers need a strategy to operate. Strategies are the rules they will follow to open and close positions. 

You can make a  custom trading strategy for your hopper using a variety of indicators and candle patterns. Custom strategies can have any combination of indicators, chart patterns, and timeframes, making it a powerful tool that advanced traders will appreciate.

If you prefer a less hands-on approach, you can also use a built-in strategy developed by the Cryptohopper team or connect your hopper to a signal provider from the marketplace. 

Cryptohopper marketplace

The marketplace contains strategies, bot templates, signals, and copy bots. 

As discussed earlier, hoppers need a strategy to open and close trades. The marketplace has a vast collection of free and paid strategies. Paid strategies are developed and maintained by pros, making them a great choice for beginner traders.

Signals, on the other hand, are special strategies built with custom algorithms by professional traders.

Bot templates are configurations other than the bot strategy. These configurations may contain specific settings for take profit, stop loss, and DCA. Just like trading strategies, the marketplace have a collection of free and premium bot templates that anyone can use.

Oftentimes, certain bot templates are recommended to be used together with certain strategies or signals. Though they can be used separately.

Lastly, copy bots are a done-for-you solution to trade automatically based on the activity of professional traders. These copy traders already manage the trading strategy and bot template, so there is no additional configuration to worry about.

Paper trading

The paper trading feature is present on all the exchanges found on Cryptohopper. All aspects of the paper trading experience are in real-time and real but without the risk of making losses. paper trading is one of the most popular features on Cryptohopper because it teaches new traders how to work the trading process and train themselves to put emotion aside. 

Throughout my tests, I found paper trading to be quite robust. However, I was a bit disappointed to find out that adding extra paper trading accounts will set you back a one-time fee of $49.99. 

Backtesting

Cryptohopper also has a backtesting tool to test trading strategies with past data, yielding useful information. Cryptohopper backtesting is loaded with features. Backtesting and paper trading are essential features to help fine-tune your strategies.

The backtesting module has a “Configuration finder,” which will automatically backtest random configurations within your strategy and find the best combination. Though it may be tempting to let the configuration finder choose the best combination of options within your strategy, you have to be careful with overfitting your strategy. When testing hundreds of thousands of combinations, you may find a particular combination that performs well for that particular period, but it will likely underperform on actual market data. I do not recommend using a strategy optimizer unless it has a way to avoid overfitting, such as in-sample and out-sample testing.

Something to consider is that while you can backtest a strategy configuration, certain bot options are not backtestable. As explained earlier, a hopper comprises the trading strategy and the bot template. The trading strategy contains the rules for opening and closing the trades, while the bot template contains other options such as take profit, stop loss, or DCA settings.

You can backtest trading strategies. However, the bot template settings are not considered on the backtest.

Bitsgap comes with a user-friendly interface. The interface also has a nifty night mode, ensuring that you won't be setting up teary-eyed trading bots in the middle of the night.

I like that Bitsgap continuously backtests trading pairs with different configurations and shows you the best backtesting results as you set up your bot. This can save you the headache of finding the perfect coin and configuration for yourself.

I find creating a bot straightforward and well-explained, thanks to the tooltips accompanying each configuration option. However, if you get stuck, the knowledge base is an excellent resource with in-depth explanations and examples to help you set up your bots.

Cryptohopper is one of the most feature-packed bot platforms available, and as such, there is a steeper learning curve compared to other trading platforms geared toward beginner traders.

Something that took a while to wrap my head around is the account structure. On most bot platforms, you pay a subscription fee that includes several bots. On Cryptohopper, each bot has its subscription fee, so you can think of each bot as its account. The menu settings on the left side show the information for the active bot, which is selected at the top of the menu.

It also took me a while to grasp the concept of strategy, signals, and bot templates. A Hopper comprises the trading rules, which can be a strategy or a call, plus the bot template, which is everything apart from the trading rules. The fact that you can make your strategies and templates and get free or premium strategies, signals, or bot templates from the marketplace makes it a bit overwhelming in terms of possible options and combinations.

If you have decision paralysis like me, you may find Cryptohopper challenging to get around to. If you love testing all the little details and configurations, then Cryptohopper might be what you are looking for.

Cryptohopper support all the major exchanges. Currently, there is only support for spot trading, though they may facilitate futures trading later.

Bitsgap pricing is as follows:

Honestly, I find Bitsgap on the expensive side compared to similar competitors.

You will need to subscribe to the PRO plan if you want to use the features that set Bitsgap apart, such as the trailing up and take profit for grid bots.

It's also disappointing that you are limited in the number of bots you can create, even on the highest pricing tier.

CryptoHopper offers four different pricing plans for their bot, which are listed below. CryptoHopper discount codes are frequently available as well.

Remember that these subscriptions are per bot, making Cryptohopper an outlier in terms of its pricing structure. However, considering that Cryptohopper has one of the most advanced customization options, it makes sense that they went for this pricing model.

Bitsgap is a web platform; therefore, it is available from any device. However, for a company that has been around since 2018, not having mobile apps is a bit of a letdown.

Bitsgap mobile

The good news is that Bitsgap offers a simplified web version specifically designed for mobile devices. You have the same options as you have with the desktop version with an interface that's easier to navigate on mobile devices.

Cryptohopper can be accessed from any device through the web platform and from android and iPhone thanks to its mobile apps.

While the iPhone app has good reviews in terms of design and features, that doesn't seem to be the case for the android app. Android users often complain about its stability, design, and technical issues.

Bitsgap has a well-organized Q&A database on its platform, which is helpful for common issues users may encounter. But when users face problems that do not have a specific answer in its help center, they can directly contact a person from the platform's technical support.

All of their packages offer support via chat and email. Bitsgap also provides priority support for users using their basic or pro plan. People can issue support tickets which will be answered accordingly.

Bitsgap support is one of the best I've found. Whenever I had a problem, I was able to fix my issue within a few hours.

Cryptohopper provides users with a few methods they can use to contact customer support:

• Via Online Chat: You can connect directly to live chat or browse the company's FAQs via the chat application (the button in the lower right corner of the website). Although you'll connect to a chatbot first, you can connect with a team member if you can't find your answer in the current FAQ.
• Through a support ticket service: You need to have a Cryptohopper account (a free one is enough) to use customer service.

I have used their customer support and had a great experience. Though as is the case with many big companies, some customers have complained about the customer support experience.

Bitsgap comes with the standard security features for any trading bot service. 

The platform does not have direct access to the funds, but they connect through APIs to the exchanges. Bitsgap allows you to set up IP whitelisting, a good security feature that can prevent you from being a victim of contra-trading attacks.

It also offers the option of configuring the two-factor authenticator (2FA).

These measures ensure that malicious third parties cannot access your funds.

Some users feel apprehensive when Cryptohopper or other trading bot platforms ask them to provide their API keys for their exchange accounts, and for a good reason. After the recent incident involving 3Commas allegedly leaking API keys which resulted in the loss of funds of its users, it is now more important than ever to take account security seriously.

Cryptohopper used to allow users to withdraw funds from their exchange via API. However, due to security concerns, this feature was disabled. Hence, Cryptohopper does not have withdrawal rights, so they can never actually withdraw money from your account. 

It is also important to note that while trading bots do not have withdrawal access if compromised, malicious actors can leverage a bot's API access to purchase extremely low-value coins, which are then "pumped and dumped." This has happened in the past and is a security issue that needs to be addressed by both trading bot developers and cryptocurrency exchanges. One way to prevent such risk is to enable IP whitelisting and coin pair whitelisting in your exchange API key. Unfortunately, Cryptohopper does not support IP whitelisting right now, so users should proceed with caution and at the very least, enable coin pair whitelisting. Learn how you can increase the security of your API keys.

Bittsgap has been around since 2018, giving the platform time to fix bugs and become more reliable. Therefore, Bitsgap is quite reliable, and this doesn't seem to be a concern for its users.

I have used Bitsgap for many months and found no major issues. I would like to mention that when accessing the platform from a mobile with a poor network connection, the platform can be very slow to respond. I suspect this may be due to the high amount of websocket connections the platform establishes with the exchange. This is not a problem if you are on a fast network, but it can be quite a problem if you are in a slow one.

Cryptohopper is a mature company with thousands of users; hence it had plenty of time and opportunities to fix bugs and improve its reliability. On the flip side, they are also one of the most feature-rich, and the more features, the more chances for a bug to pop up.

That said, the platform has done pretty well during my testing, with no technical hiccups whatsoever. I've done some research, and it appears that the platform is stable, though according to its uses, the android app could use some improvements.

The platform receives regular updates on the tools available to its users. Bitsgap also pays attention to user feedback, as observed by the much-requested release of the DCA bots.

All in all, the Bitsgap platform receives constant updates so users can rest assured they are using cutting-edge trading tools.

The platform is constantly improving its products and always seeks the safety of its users. They have faced multiple technological problems throughout their history that they have successfully met and overcome.

One of them was in 2020, when they decided to migrate their database model from MongoDB to PostgreSQL to improve the number of transactions per second they supported and the protection and integrity of the data.

To do this, they carried out a plan that allowed them to complete the migration without downtime successfully while their platform was in production. In the news section of their site, they have a published blog called "Seamless MongoDB to PostgreSQL migration" where the entire process is explained in greater depth.

Bitsgap can be a good fit for you if you:

• Are an active trader
• Your trading strategies are simple
• You need backtesting and paper trading
• You would like to use a good grid bot solution

Cryptohopper can be an excellent choice for if you:

• Are an advanced trader
• Trade mostly using bots
• Need to automate one or few trading strategies
• Your trading strategy is fairly complex
• Need paper trade and backtesting capabilities

And so we arrived at the grand finale: Bitsgap or Cryptohopper; which one should you choose?

The answer depends on a few factors. 

Cryptohopper has more features integrated into its trading bots, which appeal to the more experienced traders. If you need to deploy a complex trading strategy, then Cryptohopper is a solid solution to consider. You should also remember that Cryptohopper's price model is per bot, so if you want to deploy more than one strategy, it could be expensive.

On the other hand, If your trading strategy is simple or you would like to test and deploy many strategies, then Bitsgap could be a better solution. Bitsgap also shines with its grid bots.

In terms of pricing, Bitsgap is more expensive than comparable bot platforms. Cryptohopper will be the more affordable choice if you want to deploy a single strategy.