Two-factor authentication (2FA) is an additional layer of security that requires users to provide two different authentication factors when logging into Gainium. This means that users must use their password and another security token, such as a code sent to their phone or a token displayed on a 2FA app.
Users should set up Two-Factor Authentication and install an authentication app on their mobile devices.
Recommended Authenticator Apps:
To enable 2FA in your Gainium account, head over to Settings → Security. Find the 2FA switch, and once you turn it on, you will be shown a QR code that can be scanned with your 2FA app.
Once you successfully link 2FA to your authenticator app, you will be shown a set of recovery tokens if you lose your 2FA device. Write down these codes and keep them in a safe place.
If your 2FA device is no longer available, you can log in to your account using one of the recovery tokens provided during setup. If the codes are not available, contact us, and we will do our best to help.
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