Account Management

Resolve common issues related to your account.

How many exchanges can I add?

Learn about the limitations for the number of exchanges on our platform.

Not receiving emails from Gainium

Here is what you can do when you are not receiving any emails from us.

Enhancing security of your exchange API keys

In this article we explain the steps you can take to increase the security of your account and your exchange API keys.

Enabling 2-factor authentication (2FA)

Learn how to secure your account with 2-Factor Authentication (2FA). In this article we also explain how to recover your account if you lost your 2FA device.

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Gainium is a publisher of financial information, not an investment adviser. We do not provide personalized or individualized investment advice. Cryptocurrencies are volatile investments and carry significant risk including the risk of permanent and total loss. Past performance is not indicative of future results. Figures and charts are correct at the time of writing or as otherwise specified. Live-tested strategies are not recommendations. Consult your financial adviser before making financial decisions.